Shipping And Returns
Thank you for shopping at La Parfumerie. We are committed to offer you the best customer service. If you have a question about your order, please contact us.
International Customers
While we do not ship internationally, we love our international customers. If you choose to shop with us, please have a domestic address, as well as a domestic telephone number. An email address where we can reach you will also be of upmost importance, in case you do not have a reliable domestic telephone number. If we’re unable to contact you after several unanswered tries, we will sadly have to cancel your order. If you have questions about this policy, please feel free to reach out to us - we’re here to help!
Shipping Policy
Please allow 1-3 business days for shipment processing.
Our orders are shipped by USPS (only samples). Bottles are shipped by UPS (3-5 business days) and FedEx ( 2 business days or 1-day express shipping ).
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Under $50 purchase the shipping rate is $7.99.
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$50-$100 purchase the shipping rate is $10.99.
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$100-$200 purchase the shipping rate is $12.99.
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$200-$300 purchase the shipping rate is $14.99.
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Over $300 purchase shipping is free.
The sample orders are shipped via USPS. Please note that we do not ship to PO Box addresses.
We guarantee that your order arrives safely and with all-new, original packaging.
We reserve the right to refuse the shipment of a product to anyone for any reason.
Return & Exchange Policy
Online orders: We ONLY accept returns for unopened and unused products that are returned within 14 days of purchase. Products MUST be returned in the same condition as received, and again, must be returned unopened. If your product doesn’t come in cellophane, and isn’t sealed with security stickers or other wrapping that ensures product quality, we cannot accept your return, even within 14 days. Therefore, the following products cannot be returned because they do not have cellophane or security wrapping: Fueguia, Scents of Wood, Step Aboard, Maison Sybarite, Essential Parfums, Pantheon Roma, Selection Excellence, Micallef, Voskanian Parfums, Value Boxes, Discovery Boxes, Home Collection, and all skincare products.
Returned shipping costs must be paid by the customer.
All samples are FINAL SALE. No returns.
If you qualify for a refund, it can be issued via the original payment method or as a store credit.
Please contact us to get return authorization and approval.